Privacy Policy

Who this covers

This policy applies to tamparatcontrol.com and to information collected when you call the number published on this website.

Information collected

When you call. Calls placed to the number on this site are handled by a service provider that routes the call and may record call details such as the number you called from, the time and length of the call, and information you give during it, including your name, address, and a description of the problem at your property. Calls may be recorded or monitored for quality and training purposes. That information is shared with the independent service provider who takes the job so they can contact you and carry out the work.

When you email. If you email the address on the contact page, we receive your email address and whatever you write.

When you browse. Standard web server and analytics data: IP address, browser and device type, referring page, pages viewed, and time on the site.

How it is used

To connect you with a local service provider for the work you asked about, to respond to your enquiry, to operate and improve the website, and to meet legal obligations. Information you provide is not sold.

Who it is shared with

With the independent contractor or service provider handling your job, with telephone and hosting providers that operate this site and its call handling, and where required by law.

Tampa Rat Control is a free service to assist homeowners in connecting with local service providers. The contractors and providers who perform work are independent businesses, and they handle your information under their own privacy practices once the job is passed to them.

Cookies and analytics

This site may use cookies and third-party analytics to understand how visitors use it. Most browsers let you refuse or delete cookies through their settings. Refusing cookies does not stop you using the site or calling the number.

Retention

Call and enquiry records are kept as long as needed for the purposes above and to meet legal and record-keeping requirements, then deleted or anonymized.

Your choices

You can ask what information is held about you, ask for it to be corrected or deleted, and ask not to be contacted again. Email info@tamparatcontrol.com. Depending on where you live you may have additional rights under state privacy law, including under Florida and California law.

Calls and messaging

Calling the number on this site is a request to be contacted about the problem you describe. Standard carrier rates may apply. If you ask not to be contacted again, that request is honored.

Children

This site is not directed to children under 13 and does not knowingly collect their information.

Changes

This policy may be updated. The date at the top reflects the current version. Continued use of the site after a change means you accept the updated policy.

Contact

Questions about this policy: info@tamparatcontrol.com.